Privacy Policy

    Web Site Privacy Policy
    LET’S TALK AGEING LTD. will use its best endeavours to safeguard the privacy of its website visitors. This policy explains the website data processing practices of LET’S TALK AGEING LTD.

    What information do we collect?

    We will collect personal details appropriate to the service you require. In some areas, this may simply mean registering your name, address and email details. Other on-line forms will require more information so that all the appropriate elements of your service request will be dealt with in a timely manner.

    What do we use personal information for?

    There are various reasons that we need to collect personal data. For example, we may need to ask you for your contact details for correspondence purposes. Similarly, we may need information in order to fulfil our statutory obligations and regulatory responsibilities. Subject to your agreement we may contact you to either provide information about new services that are coming on line, or get your feedback on how well we are performing. In any event we will only ever obtain information from you that is ‘fit for purpose’ and does not constitute an invasion of your privacy.

    Allowing your details to be used across other Let’s Talk Ageing services

    By supplying your contact information, you agree to allow your details to be used by Let’s Talk Ageing. Let’s Talk Ageing will capture and retain this information when you first contact us and may re-use this information for marketing purposes in the future.


    Please note that in agreeing to share your details you have not forfeited your rights as prescribed under the Data Protection Act 1998 and Let’s Talk Ageing will continue to apply the same level of care to safeguard your privacy and use of your information across all our services. Your service entitlement from Let’s Talk Ageing will not be affected should you decide not to allow your data to be shared in this way or you change your mind at any time in the future.


    In accordance with the requirements of the Data Protection Act 1998 we keep secure records which contain personal information about you. No data transmitted via the Internet can be guaranteed to be completely secure during transmission. We cannot ensure or warrant the security of any information you transmit to us whether by email or otherwise before we receive it. Please note that in accordance with our security procedures we may also request proof of your identity before disclosing certain information to you.

    Email Messages

    We are keen to ensure that we are providing our citizens with services that they need. Consequently, you may receive occasional e-mail messages from LET’S TALK AGEING LTD. on matters that we consider may be of interest to you, if you have provided your email address to us for this purpose.

    Information to improve our site

    We collect web statistics automatically about your visit to our site based on your IP address. This information is used to help us follow browsing preferences on our site so that we can regularly improve our web site. We do not use this information to identify you as an individual and you will remain anonymous, unless you are asked to identify yourself by completing a form or an online transaction. The information we gather will also enable us to better understand your needs and how you use our services
    so that we can continue to improve our performance over time.


    This website contains links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of those websites may collect information from you which will be used in accordance with their respective Privacy Policies which you should read. We are not liable for the practices of such third party website operators in respect of your personal information.


    If you complete our online registration process, or subsequently login to the site, we will use cookies to remember your preferences during your current visit, and any future visits provided the cookie was not deleted in the interim. These cookies only contain numeric identifiers, and can be deleted at the end of each visit by logging out of the site.

    Most browsers allow you to prevent cookies being stored on your computer. If you want to know how to do this, please look at the Help menu on your browser. Please note that doing so may restrict your use of this website. The internet is global and it is possible that information you provide to us will be temporarily transferred via a route outside the European Economic Area as it passes between you and us.

    We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your web browser settings. The ‘Help’ function within your browser should tell you how to do this.  Alternatively, you may wish to visit the following website: This website contains comprehensive information on how to manage cookies across a wide variety of browsers. You will also find details on how to delete cookies from your device, as well as more general information about cookies.

    Please be aware that restricting cookies may impact on the functionality of our website. If you wish to view your cookie code, just click on a cookie to open it. You will see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that provided the cookie.

    For information on how to do this within the web browser of your mobile phone you will need to refer to your mobile handset manual or visit the help section of your mobile provider’s website. To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

    Changes to our privacy policy

    If we change any of the terms of our Privacy Policy, we will post the revised terms behind the Privacy Policy button on our website.


    If you have any comments or concerns regarding this policy, please contact email: or in writing at the following address: – Let’s Talk Ageing Ltd. 2 Bush Heath Lane, Harbury, Leamington Spa, Warwickshire, CV33 9NF